Thursday, January 5, 2017

Complaining is good for you.

We are all entitled.

No, not like that. We are not entitled to be the first in line, to have the absolute best of everything, and to talk to a manager if we can't get a venti half-caff non-fat no-whip hazelnut mocha frappuccino.


She wants to speak to your manager. 
But there are a few things that, I believe, humans are entitled to. We are entitled to have emotions, for example. What I mean by that is that the emotions that we have are natural reactions to situations based on social conditioning. For example, if I become irrationally scared when I see a piece of cheese, it may be because I choked on a piece when I was very young or something. (I'm not actually scared of cheese; I love it.) If I become happy and relaxed by the smell of Toyota air conditioners (shut up, it's a thing) it's because it reminds me of going to the beach with my family in my grandfather's old Toyota. And having those emotions are perfectly natural. We are entitled to them.

However, there seems to be a prevailing opinion by people older than my generation that we're not entitled to have certain emotions. Frequently I hear phrases like "Suck it up," and "In my day, you learned to just deal with it," and that "safe spaces are for people who don't want to have their ideas challenged" (because they don't understand what safe spaces actually are.) But why? Why should we suppress these emotions that are perfectly natural and are, in fact, a product of not only social conditioning but part of our very social and biological evolution?

I think we shouldn't. I think it's okay to complain. I think it's okay to let people know they're being douche bags. And I think that we should get apologies.

Here's where I'm going with this.

I've been through some shit. 


Right before the economy crashed in 2008, I graduated with my B.A. and started looking for a job. As you may have guessed, there was nothing. The graphic design field is notoriously difficult to find a job in, but even more so when there simply aren't any jobs available in the area and you don't have enough experience for even an entry level jobs (because, these days, even entry level jobs require experience, which makes no goddamn sense to me.) After some hunting, I was approached by a former graphic design professor who told me that the Writing Center director of the University I attended was looking for a very part-time Web Designer to work on their website. Naturally, I jumped at the chance, even if only to get my foot in the door.

I'll spare all the details, but after about six months, I moved into a full-time office assistant type position where I did all the budgetary stuff, then moved into a "program coordinator" position where I did a lot of tutoring, particularly with multilingual students and students with disabilities. I did this alongside graphic design and budgetary stuff until the director resigned, at which point another person and I actually ran the Center for a year before we hired a new director. Now I'm in the process of moving into a position where I'm only doing graphic design stuff.

Sounds good, right? The old, get your foot in the door and advance in the company story, right?

Well, sort of.

Without naming names, my first boss was.... difficult to work for. For the six and a half years I worked under her, I was treated very poorly. Sometimes I would be treated like her daughter--and in that way she became a mother figure to me--and sometimes she would treat me like a servant not worthy of notice, even yelling at me occasionally for the smallest infraction or passive-aggressively ordering me around and giving me contradictory orders. It got to the point that I was anxious every day before she came in, wondering if she would be in a good mood or not. If she was, I was okay that day. If she wasn't, I knew she would take it out on me. The thing is, because I had grown up in a similar environment (i.e., people with Narcissistic Personality Disorders--this is why she became a mother figure to me so easily) I didn't really know much better. I spent my life walking on eggshells.

That's not to say, however, that I didn't look for other jobs. I did. A lot. I started by going back to get my M.A. in Digital Media Studies; once I got that, I put in something like 150 applications for graphic design-type positions in the Houston area and even got several interviews, only to get turned down for every single one. I was, in a word, stuck.

That's not all I did. More than once, I went to HR to complain about her behavior, only to be told by the director of HR at the time that "Well, there's nothing we can do; she's got tenure and she'll always be the director...." (Little did they know, she would eventually resign.)

In 2014 or so, because she made up her own reality (narcissists often do this) she basically rage-quit over a reorganization of the division the Center is located in. She thought for some reason she was getting demoted and let her ego get in the way of something she had spent her life creating. But that's narcissism for you.

At the same time, she had hired a second program coordinator to create programs and whatnot for incoming Freshmen students. She literally quit the same day that this person was going to begin working. So, being that I had been there for so long, I had to more or less help this person get started. At first, she and I got along pretty well. At some point, this sort of.... changed. I'm not sure exactly what the catalyst was, but she went from getting along with me to suddenly hating me. I tried to talk to her; I drew a picture for her and put it in a card; nothing. Instead, she yelled at me in meetings and spent all her time trying to sabotage my career. This lead to me coming in with some of the highest anxiety I've ever experienced. Every day I had basically constant panic attacks, fearing that people would believe her story over mine and that this long career and reputation that I had at the university would be utterly ruined. At one point, we were pulled into HR along with our temporary supervisor and yelled at by the HR director at the time (who didn't last for long) because we didn't get along. This sociopathic coworker turned the HR director's yelling at both of us into an attack against me by giving me dirty looks and smiling as though it were all my fault.

Finally, we hired our current director, who's the best boss, ever. He helped diffuse the situation by basically telling us not to talk to each other anymore (which was awesome, since it meant that she couldn't send me rude emails anymore). Not too terribly long after this, she left. My interpretation of this is that, since she couldn't order everyone around and break everyone down, she didn't wanna be there. The day she left was one of the happiest days of my life.

Quite a while before she left, while I was in the throes of constant anxiety and desperate for a way out, I reached out to the Associate Vice President of Student Services and asked her about moving into a job wherein I could be the official graphic designer for the division. My former boss and I had thrown around this idea a little, and the AVP was, thankfully, not only receptive to the idea, but replied with, and I quote "Have you been reading my mind?!?" I remember leaving that meeting in tears--tears of joy and relief because finally, there was a way out

I knew that this position wouldn't start soon; there was a lot of paperwork and funding and HR BS to deal with and yadda yadda. I figured maybe the next Fall at the earliest (it was around May when I approached her, if I remember.)

Summer 2015 came and went.

Fall  2015 came and went.

Spring 2016 came and went. I was told that I would probably start the job around Jan 1, 2017.

Summer 2016 came and went.

Fall 2016 came and went.

Jan 1, 2017 has now came and gone. And I'm still not in the position.

The weeks before the winter vacation had been filled with more anxiety, and the few days since I've been back have been even more anxiety filled. I really thought this was a done-deal.

Thankfully, I've been contacted saying that HR has finally finished with something and the AVP and I can meet and finish up any paperwork so we can post the job internally, apply for it, hire me, and put me in it. (It's a formality, but legally they have to post the job.) So.... February at the earliest.

At this point, I think I'll finally feel okay. I won't be anxious about getting into the job, I won't have a horrible boss (I haven't for a while, but still), I won't have a coworker trying to sabotage me..... Maybe I'll be in a better place. Maybe.


And I'm owed some apologies, dammit. 


Is it wrong to think that, because of everything that's happened to me, that I'm owed a few apologies? Every time I think I should get some, I think no, that's just life--but why? If someone treats you like shit, shouldn't you get an apology for it at the very least?

I have gotten one apology from my boss. Apparently, the sociopathic coworker who tried to sabotage my career used to yell at him, too, and even came to him with problems with one of our coworkers who is literally the nicest, most easy-going person I've ever met. Home girl has problems. And hearing that apology--and that I was not the only one targeted by her crazy--meant the world to me. It's helped me to move on.

But what I haven't gotten is even acknowledgement of the fact that for six and a half years I was psychologically tortured by a micromanaging, passive-aggressive narcissist who took all her problems out on me, and that HR didn't do literally anything to help. I mean, some people know through the grapevine how difficult she is/was, and have said as much, but they've never acknowledged the scope of it, the fact that it still affects me when I interact with my new boss/coworkers who are the exact opposite of her, and the fact that it's one of the things I discuss in therapy. And I've certainly never gotten an apology for it, or for the fact that HR did nothing about it.  Is an apology so much to ask?

I've also never gotten an acknowledgement from my former temporary supervisor about the sociopathic coworker--he never even said "yeah, she was crazy," or "you handled it well," or anything. Considering the fact that this person once threatened to write us up if we didn't get along (without ever giving us any strategies to do so), I especially feel I'm owed an apology by him. Otherwise, he and I get along quite well. But that one thing sort of nags away at the back of my mind when I'm around him.

And finally, I haven't gotten an apology for how long it's taken to get me into this (really cushy) graphic design job (nearly two years!!). I don't expect much of an apology for this one, but damn, it would really be nice. I'm really tired of being treated like shit.

But... Character building! 


There are those who will, undoubtedly, say that these experiences helped shape me to the person I am today. And yes, in a way they did. They made me less trustful of people. They've made me more cynical. They've made it harder for me to develop friendships. They've made it a little bit harder for me to reach out to people at work. I completely distrust HR--as far as I'm concerned, HR is out to ruin lives. Go ahead and tell me I'm wrong for thinking these things. I dare you.

All I want, really, is for people to say "I'm sorry. I know it was hard. We should have done something. Can we do anything?"

For a university that goes out of its way, quite frequently, to tell its employees that they care, they do a shitty job of actually caring.

But other people have it worse. 

Okay, no. Shut up. Shut up right there.

Saying something like that invalidates the fact that I have feelings and emotions at all which, as I said before, people just have. We're entitled to have them because they're completely normal--like having arms and legs and eyes. Yes, other people have it worse, and that sucks, but they're not here now and I'm not them and I'm still experiencing really negative emotions and that needs to be recognized.

This kind of talk is common among people who like to gaslight. Gaslighting is a common tactic of narcissists; usually they say something like "Well you wouldn't feel so bad if you didn't do x y z." Basically, they're turning the situation around to make it your fault. They make you feel bad for feeling bad--so don't you dare complain about it. In fact, I recently read an article that was all about how the reason your life sucks is your own fault because you need to stop making excuses and change your life. The thing is, sometimes things are just out of your control. 

Listen to me now, writer of that article: I was in a horribly shitty situation for 6.5 years and I did everything I could to get out of it, and still couldn't. The only thing I didn't do was quit and go back and live with my family which, unfortunately, would have been an even worse situation. So basically, it was quit and become homeless, or stay there and look for a job I could pay my bills with--which I did, and got exactly nothing. SO. 

Shut. 
The fuck.
Up. 




And apologize for writing that article.

There is one situation in particular that vividly sticks out in my mind. I was having dinner with some friends a few years ago and complaining about how shitty I felt after an event we all went to; how tired, sore, etc. One person piped up and said "No. You do NOT have the right to complain! I stayed up for 48 hours STRAIGHT doing xyz etc..."

I was so angry at this. When I told her all the shit that I had had to go through in the months leading up to the event, she was surprised and actually seemed a little repentant. But should she have said that I didn't have the right to complain the first place? Helheim no. In fact, I would argue that she should have been complaining with me. This is once again an example of someone invalidating feelings of another person which--sing along if you know the words--is never okay.



This may have been mostly me complaining, but I really needed to get some things off my chest. I'd also like to say to other people in similar situations that it's okay to complain; it's okay to let people know you're not okay, and do not ever, ever accept anyone telling you that you shouldn't be complaining or whining. If something is truly wrong, let people know. (I mean if you're just doing it for attention, then seriously, shut up, but if you have a legitimate reason, PLEASE speak up.)

And for everyone else out there: please recognize the suffering of your fellow human beings, and please apologize when you've actually done something wrong to them. (If you haven't and you're being asked to apologize for someone else's shitty behavior toward you, that's probably gaslighting, and you have my permission to smack your abuser in the face.) 

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